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The final step of my move across Canada in early 2016 was to take a flight out to Victoria BC. I chose to bring my home server with me on the flight as I wanted to get it back up and running as soon as possible rather than having it sit in a moving box for months. Unfortunately, it was damaged by Air Canada during transit.
The computer was packed in the box the case came in, along with all the foam padding that it was originally shipped with. As the advancement of technology continues companies must constantly upgrade their infrastructure to stay relevant in the increasingly competitive world market.
With the boarding pass playing such a vital role in allowing a passenger to complete their journey it is paramount that the e-boarding pass be a simple and seamless as it would be with a paper version. With this simple yet important requirement for the e-boarding pass it’s amazing to see that Air Canada has created such an unusable product that manages to fail on numerous levels.